Pharmaceutical Support

Listen. Learn. Win loyalty.

Choosing the right medium to communicate with patients about their health, drug therapies, and overall condition management can be a real challenge. As it becomes increasingly tough to rise above the noise, it's one-on-one, personalized guidance that has proven to make the greatest impact on adherence to a particular drug regimen and to a particular brand.

Eliza programs assess and address a wide range of topics, timed to specific events and building on the resources you already have in place:

• Drive behavior change with outreach that coincides with specific events, such as a new diagnosis
• Efficiently screen patients for conditions and point them to appropriate resources
• Boost incremental prescriptions by offering refill reminders with real-time transfers to pharmacies
• Offer proactive patient education across therapeutic categories
• Develop value-added programs and improve your formulary status by supporting therapeutic areas that are of high interest to your health plan customers
• Offer tailored disease management programs that approximate one-on-one therapy guidance with timely support, education, and ongoing monitoring
• Gather patients' feedback on their past and planned behaviors, and adjust messages as necessary based on findings
• Provide post-market surveillance on patient experiences with medications
• Cost-effectively maintain a dialogue with patients over time, assessing and addressing their condition and winning their loyalty

Sample programs include:

• Welcome and medication explanation
• Condition-specific education and support
• Multi-stage adherence programs
• Proactive refill reminders
• Tardy refill reminders
• Therapy compliance outreach
• Patient surveys
• ...and many more

For examples of Eliza outcomes in the area of pharmaceutical support, contact us at info@elizacorp.com.