Quality/HEDIS Support

This time, it’s personal

The key to making clinical care a habit in individuals is personalized conversation that reaches out to people at key moments&em;when their claims data indicates an overdue screening, when a landmark birthday rolls around, or when pollen counts in their area are highest. And doing it in a way that acknowledges a person’s attitudes around their health.

Eliza programs assess and address a wide range of topics, timed to specific events and building on the resources you already have in place:

• Offer personally relevant reminders on key HEDIS measures, timed to specific events (i.e., claims data, birthday)
• Drive healthy behavior that impacts key quality measures – and provide a reliable method for determining ROI
• Integrate with other outreach mediums, such as tailored mailings or Eliza-based text messaging
• Connect members with action-oriented resources, such as scheduling lines
• Gain insight into which factors motivate members to act
• Provide a feedback loop with clinicians and physicians
• Track self-reported health improvement over time — either across a population or on an individual basis — offering tailored education and support along the way
• Promote incentives for individuals to adopt healthier lifestyles

Sample programs include:

• Adolescent Immunizations
• Adult Immunizations
• Asthma Medication and Treatment Support
• Behavioral Health Support
• Beta-Blocker Adherence
• Breast Cancer Screening
• Cervical Cancer Screening
• Childhood Obesity outreach
• Childhood Immunizations
• Chlamydia Screening
• Cholesterol Management
• Colorectal Cancer Screening
• Diabetes Support
• Emergency Room Over-utilization education
• Flu and Pneumococcal Immunizations
• High Blood Pressure Management
• Osteoporosis Management
• Prenatal and Postpartum Care
• …and many more

For examples of Eliza outcomes in the area of quality/HEDIS support, contact us at info@elizacorp.com.