Health and Disease Support

Addressing the person, not just the patient

Our programs aim to see individuals as they see themselves—as parents, as employees, maybe even as consumers seeking value for their money – and develop programs that are truly member-centric. Done well, this approach leads to improved health outcomes.

Eliza programs offer a wide range of support – both for your patients and for your own internal resources:

• Welcome members to the plan and share information about available benefits
• Effectively screen for risk and enroll individuals in health improvement programs
• Increase the efficiency of clinical and call center resources
• Proactively offer education and support timed to specific events, such as a new diagnosis
• Point members to supportive resources – such as online Quality of Life surveys
• Track self-reported health improvement over time – either across a population or on an individual basis – offering tailored education and support along the way

Sample programs include:

• Welcome programs
• Recruitment and enrollment programs
• Chronic condition education and support
• Adult and Pediatric Asthma
• Diabetes
• CAD
• COPD
• CHF
• Obesity
• Hypertension
• Pain
• Childhood obesity outreach
• Medication adherence
• Lifestyle management (smoking/weight/stress)
• Depression assessment and screeners
• Surveys (Quality of Life, presenteeism, Health Risk Assessment)
• Predictive modeling support
• Drive to action (i.e., drive to branded web site, drive enrollment in consumer directed health programs)
• ...and many more

For examples of Eliza outcomes in the areas of health and disease support, contact us at info@elizacorp.com.