Eliza OnCall™ web portal

Want to see how your call programs are performing... right now? How about comparing engagement rates by age, gender, region, or time of day?

From integrating with call center operations to supporting deep program analysis, Eliza has the tools and experience to complement — and enhance — your operations.

Through a secure web portal, Eliza OnCall™, authorized users can control and monitor programs in real time and adjust them as needed. This portal acts as a gateway to other tools. For example, ElizaPI™ provides "Population Insight" at the program level through up-to-the-minute reports on call results and member responses.

For clients with call center operations, our sophisticated call throttling application, Eliza Dial™, lets users easily control call volume by call center, by program, by time zone, and more — based on business needs and available resources.

Of course, our expert in-house Account Mangers and Data Analysts are always available to supplement this on-line data, making strategic recommendations for both short-term and long-term programming.