Eliza’s Health Engagement Management solutions and services are designed based on years of Best Practices delivering measurable outcomes and meaningful analysis. Many of our clients opt to take this expertise a step further with our strategic consulting offering.
Our in-house Services team brings together expertise in healthcare, proprietary consumer data, rigorous data and statistical analysis, creative communication and experience design, and technology to improve engagement and business outcomes.
- Communication Assessment: analysis of outcomes; identifying successes, gaps, and opportunities; making go forward recommendations
- Population Analysis: analyzing member data and trends; creating targeting and tailoring segments; defining member profiles at an enterprise level
- Communication Strategy & Plan: prioritizing targeting and messaging by business objectives; creating core message style guides and content
- Eliza Behavioral Science: deriving unique, actionable information to inform future engagement strategies and content across an entire organization
- Experience and Content Design: analyzing consumer perspectives in aggregate and by segment; designing and creating tailored messaging and content for multi-channel use